Terms of Service

The terms governing merchant access to Speculator, including service use, billing, responsibilities, data handling, and liability.

Last Updated

1st May 2026

1. Definitions

For the purposes of these Terms of Service:

  • "App" means Speculator.
  • "Service" means the App and all related services, features, functionality, websites, dashboards, integrations, APIs, extensions, and tools we make available.
  • "Company", "we", "us", and "our" mean Speculator Ltd., a company incorporated in England and Wales, United Kingdom with registered address at Speculator Ltd., [ADDRESS LINE 1], [ADDRESS LINE 2], London, [POST CODE], United Kingdom.
  • "Merchant", "you", and "your" mean the business entity or person that installs, accesses, or uses the Service.
  • "Customer" means an end customer of a Merchant.
  • "Shopify" means the Shopify platform and related services.
  • "Third-Party Services" means products, platforms, software, tools, APIs, or services not owned or controlled by us that may interoperate with the Service, including Shopify and any third-party integrations used in connection with the App.
  • "Confidential Information" has the meaning given in Section 11.

2. Acceptance of These Terms

By installing, accessing, or using the Service in connection with your Shopify store, you agree to be bound by these Terms.

If you are using the Service on behalf of a company or other legal entity, you represent that you are authorized to bind that entity to these Terms.

If you do not agree to these Terms, you must not install, access, or use the Service.

3. The Service

The Service is a cloud-based software solution made available to Shopify merchants. Depending on the App's functionality, the Service may include, for example:

  • a Shopify app
  • storefront or theme functionality
  • point-of-sale or in-store extensions
  • dashboards or admin tools
  • APIs
  • integrations with third-party tools, fulfilment providers, laboratories, or other service providers

We may modify, improve, suspend, or discontinue any part of the Service at any time, subject to applicable law.

4. Eligibility and Account Requirements

To use the Service, you must:

  • have an active Shopify store and any required Shopify account permissions
  • provide accurate and current registration and billing information
  • keep your account information updated
  • comply with Shopify's terms and all applicable laws

You are responsible for all activity that occurs through your account or store in connection with the Service.

5. Fees, Billing, Taxes, and Refunds

5.1 Fees

The Service may be offered on a free, subscription, usage-based, or other paid basis. Applicable fees, plan limits, and billing terms will be presented to you through Shopify or otherwise at the time of purchase or use.

5.2 Usage-based charges

If your plan includes usage-based fees, you agree to pay the charges applicable to your use of the Service, including for optional features, transactions, fulfilment-related actions, integrations, or third-party connected services where disclosed.

5.3 Billing

Subscription fees may be billed in advance, and usage-based fees may be billed in arrears, through Shopify's billing system or another approved payment method.

5.4 Taxes

Fees are exclusive of taxes unless stated otherwise. You are responsible for any applicable taxes, duties, levies, or similar governmental charges, excluding taxes based on our net income.

5.5 Refunds

Except where required by law, all fees are non-refundable.

6. Licence and Intellectual Property

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable licence to access and use the Service solely for your internal business purposes in connection with your Shopify store.

We and our licensors retain all right, title, and interest in and to the Service, including all related intellectual property rights. These Terms do not transfer any ownership rights to you.

You must not:

  • copy, modify, or create derivative works of the Service
  • reverse engineer, decompile, or attempt to extract source code, except where prohibited by law
  • sell, resell, lease, sublicense, or otherwise make the Service available to third parties except as expressly permitted
  • remove or alter proprietary notices

7. Availability and Support

We will use commercially reasonable efforts to make the Service available and operational, but we do not guarantee uninterrupted or error-free operation.

Availability may be affected by:

  • scheduled or emergency maintenance
  • outages or failures of Shopify or other Third-Party Services
  • internet or telecommunications failures
  • force majeure events
  • security incidents or misuse

Any support response times, service level targets, or availability goals we communicate are targets only unless expressly agreed otherwise in writing. Unless expressly stated otherwise, no service credits apply.

8. Privacy, Data Protection, and Security

Your use of the Service is also subject to our Privacy Policy.

We may implement administrative, technical, and organizational safeguards designed to protect data processed through the Service. However, no system can be guaranteed to be completely secure.

You are responsible for:

  • ensuring you have all necessary rights, notices, and consents to provide personal data to us through the Service
  • complying with all privacy, data protection, consumer, medical, and other laws applicable to your business and your use of the Service
  • determining whether the Service is appropriate for your legal and regulatory obligations

If the Service involves prescription, health-related, or other sensitive information, you acknowledge that additional legal requirements may apply to your use of the Service.

9. Third-Party Services and Integrations

The Service may interoperate with or depend on Third-Party Services. Your use of Third-Party Services is governed solely by the terms and policies of those third parties.

We do not control and are not responsible for Third-Party Services, including their availability, security, accuracy, legality, or performance. We disclaim liability arising from Third-Party Services to the maximum extent permitted by law.

10. Merchant Responsibilities and Prohibited Conduct

You agree that you will:

  • use the Service only for lawful purposes
  • comply with all applicable laws, regulations, and industry requirements
  • maintain the security of your account credentials and systems
  • provide accurate information in connection with the Service
  • obtain all necessary rights and permissions relating to customer data, content, products, and services you submit or process through the Service

You must not:

  • use the Service in violation of law or third-party rights
  • upload or transmit malicious code, viruses, or harmful material
  • interfere with or disrupt the Service or related systems
  • attempt unauthorized access to the Service or its infrastructure
  • use the Service to process unlawful, misleading, infringing, or fraudulent content
  • misuse APIs, rate limits, or integrations

11. Confidentiality

11.1 Definition

"Confidential Information" means non-public information disclosed by one party to the other that is marked confidential or that should reasonably be understood to be confidential given its nature and the circumstances of disclosure.

Confidential Information does not include information that:

  • is or becomes public through no fault of the receiving party
  • was lawfully known to the receiving party without restriction before disclosure
  • is lawfully received from a third party without breach of any duty
  • is independently developed without use of the disclosing party's Confidential Information

11.2 Use and protection

Each party will use the other party's Confidential Information only as necessary to exercise its rights and perform its obligations under these Terms, and will protect it using at least reasonable care.

11.3 Permitted disclosures

A party may disclose Confidential Information to its employees, contractors, advisers, and service providers who need to know it and are bound by confidentiality obligations. A party may also disclose Confidential Information where required by law, provided it does so only to the extent legally required.

11.4 Return or destruction

Upon termination or upon written request, each party will return or securely destroy the other party's Confidential Information, except where retention is required by law or maintained in routine backup systems.

11.5 Survival

The obligations in this Section survive termination of these Terms for [NUMBER] years, or for as long as permitted by law in the case of trade secrets.

12. Indemnification

You will defend, indemnify, and hold harmless the Company and its affiliates, officers, directors, employees, agents, and contractors from and against any third-party claims, damages, liabilities, losses, costs, and expenses, including reasonable legal fees, arising out of or relating to:

  • your breach of these Terms
  • your violation of applicable law
  • your products, services, content, or representations to Customers or third parties
  • your use of the Service or Third-Party Services
  • your processing of customer or other personal data
  • any claim that your data, content, products, or services infringe or misappropriate third-party rights
  • any security incident, misuse, or unlawful conduct attributable to you

We may participate in the defense of any claim at our own expense. You may not settle any claim in a way that imposes liability, obligations, or admissions on us without our prior written consent.

13. Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE."

WE DISCLAIM ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE.

WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR THAT IT WILL MEET YOUR REQUIREMENTS OR THOSE OF ANY CUSTOMER OR THIRD PARTY.

14. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

  • WE WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES
  • WE WILL NOT BE LIABLE FOR ANY LOSS OF PROFITS, REVENUE, BUSINESS, GOODWILL, DATA, OR BUSINESS INTERRUPTION
  • WE WILL NOT BE LIABLE FOR ANY CLAIMS ARISING OUT OF OR RELATING TO CUSTOMERS, THIRD-PARTY SERVICES, OR DISPUTES BETWEEN YOU AND ANY THIRD PARTY

OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE AMOUNTS YOU PAID US FOR THE SERVICE IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM.

These limitations apply regardless of the form of action and even if a remedy fails of its essential purpose.

15. Term and Termination

15.1 Term

These Terms begin when you first install, access, or use the Service and continue until terminated.

15.2 Termination by you

You may terminate these Terms at any time by uninstalling the App, stopping use of the Service, and paying any outstanding amounts owed.

15.3 Termination or suspension by us

We may suspend or terminate your access to the Service immediately or on notice if:

  • you breach these Terms
  • we are required to do so by law
  • your use poses a security, legal, or business risk
  • Shopify suspends or terminates relevant access
  • we discontinue the Service

15.4 Effect of termination

Upon termination:

  • your right to use the Service ends immediately
  • you must stop using the Service
  • any unpaid amounts become due
  • Sections that by their nature should survive termination will remain in effect

16. Governing Law and Dispute Resolution

These Terms are governed by the laws of [JURISDICTION], excluding its conflict of laws rules.

Any dispute arising out of or relating to these Terms or the Service will be subject to the exclusive jurisdiction of the courts located in [JURISDICTION], unless you choose arbitration wording instead.

Optional arbitration version: Any dispute arising out of or relating to these Terms shall be finally resolved by arbitration in [CITY, COUNTRY] in accordance with the rules of [ARBITRATION BODY], and the language of the arbitration shall be English.

17. Changes to the Service or These Terms

We may update the Service or these Terms from time to time. If we make material changes, we will provide notice by posting the updated Terms, through the Service, through Shopify, by email, or by other reasonable means.

Unless otherwise stated, changes become effective when posted. Your continued use of the Service after the effective date of the updated Terms constitutes acceptance of the revised Terms.

18. Notices

You agree that we may provide notices to you through the Service, through Shopify, or to the email address associated with your account.

Notices to us must be sent to:

Email: support@speculator.bot

Mail:

Speculator Ltd.
[ADDRESS LINE 1]
[ADDRESS LINE 2]
London
[POST CODE]
United Kingdom

19. Entire Agreement

These Terms, together with the Privacy Policy and any plan, billing, order, or pricing terms presented to you through Shopify or otherwise by us, constitute the entire agreement between you and us regarding the Service and supersede all prior or contemporaneous agreements, understandings, and communications relating to the Service.